Nightshift Goons Return Policy

100% Satisfaction Guarantee

At Nightshift Goons, we stand behind every product we sell. Your complete satisfaction is our top priority, and we're committed to making things right if you're not absolutely thrilled with your purchase.

Free Returns & Replacements

What We Cover

• Free returns on all items for any reason
• Free replacements for defective, damaged, or incorrect items
• Free exchanges for size or color changes
• No restocking fees - ever
• No return shipping costs - we'll provide a prepaid return label

Return Timeframe

• 60 days from purchase date for returns
• Unlimited time for defective items or quality issues
• No questions asked within the first 30 days

How to Return or Exchange

Step 1: Contact Us

• Email: returns@nightshiftgoons.com
  
• Include your order number and reason for return

Step 2: Get Your Return Label

• We'll email you a prepaid return shipping label within 24 hours
• Print the label and attach it to your package
• No need to include original packaging (but it helps!)

Step 3: Send It Back

• Drop off at any authorized shipping location
• Schedule a pickup from your home/office
• Track your return with the provided tracking number

Refund & Replacement Process

Refunds

• Full refund processed within 2-3 business days of receiving your return
• Refunded to your original payment method
• Instant refunds available for Nightshift Goons account holders

Replacements

• Priority shipping on all replacement items
• Replacements sent as soon as we receive your return request
• Upgraded shipping at no charge if original item was delayed or defective

Special Situations

Defective Items

• Keep the defective item if you'd like - no need to return it
• Immediate replacement or full refund
• Expedited shipping on replacement at no charge

Wrong Item Sent

• Our mistake, our responsibility
• Keep or donate the incorrect item
• Correct item shipped immediately with express delivery

Damaged in Shipping

• Full replacement or refund
• We'll file the claim with the shipping carrier
• Rush delivery on replacement item

What's Covered

✅ All products

✅ Any reason - changed your mind, doesn't fit, don't like it

✅ Manufacturing defects at any time

✅ Shipping damage

✅ Wrong items sent

✅ Size exchanges

✅ Color exchanges

Exclusions

The only items we cannot accept for return are:

• Digital products or downloads
• Gift cards or store credit
• Items clearly marked as "final sale" (rare exceptions only)

Our Promise

If you're not 100% satisfied with your Nightshift Goons purchase, we'll make it right. Whether that means a full refund, free replacement, or finding another solution - your happiness is guaranteed.

No fine print. No hassles. No questions asked.