Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (Monday-Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods
Nightshift Goons ships all orders via:
- USPS (United States Postal Service)
- DHL delivered by USPS for select packages
Shipping method selection is determined by package size, destination, and delivery requirements to ensure the most reliable and cost-effective service.
Tracking Information
All shipments include tracking numbers that will be automatically sent to the email address used for your purchase. You will receive:
- Order confirmation email upon purchase
- Shipping confirmation email with tracking number once your order ships
- Delivery confirmation (when available)
Please check your spam/junk folder if you don't receive these notifications within the expected timeframe.
Delivery Times
- Domestic (US): 3-7 business days via USPS
- DHL/USPS: 2-5 business days for expedited service
Delivery times are estimates and may vary based on location, weather conditions, and carrier delays beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Delivery location
- Selected shipping speed
International Shipping
Currently, Nightshift Goons ships within the United States only. International shipping may be available in the future.
Address Accuracy
Please ensure your shipping address is complete and accurate. Nightshift Goons is not responsible for packages delivered to incorrect addresses provided by the customer. Address changes may be possible if the order hasn't shipped yet - contact us immediately if you need to update your shipping information.
100% Shipping Guarantee
Nightshift Goons stands behind every order with our 100% shipping guarantee. Any packages lost in the mail will be replaced at no cost to you - no questions asked.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. Under our 100% shipping guarantee, we will immediately send a replacement order at no charge to you. We will also work with the carrier to resolve the issue and file any necessary claims.
Contact Information
For shipping questions or concerns, please contact us with your order number and tracking information. We're here to help ensure your Nightshift Goons order reaches you safely and on time.
